1. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: This includes your name, phone number, email address, and billing information, which you provide us when booking our services, filling out a contact form, or making inquiries.
- Non-Personal Identification Information: It includes details such as your browser type, IP address, the pages you visit on our website, and the date and time of your visit. This data helps us improve the performance of our website and the user experience.
- Payment Information: If you make a payment for services, we may collect credit/debit card details or other payment-related information. We use secure payment processors, and your payment information is stored and processed in compliance with relevant security standards.
2. How We Use Your Information
The information we collect is used for various purposes, including but not limited to:
- Providing Our Services: We use your personal information to fulfill your requests for our horse academy services, including horseback riding lessons, birthday parties, or family gatherings, painting Workshops and other services.
- Communication: We may use your contact information to respond to inquiries, send service reminders, provide updates on services, or inform you about promotions and new offerings that we believe you may feel interested in.
- Improving Our Website and Services: Non-personal data such as your browsing behavior helps us analyze website traffic, improve user experience, and optimize our online presence.
3. How We Protect Your Information
Your privacy and data security are of utmost importance to us. We employ various security measures to protect your personal information, including:
- Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect sensitive information, such as payment details and personal identification information, during transmission.
- Secure Storage: We store collected personal information on secure servers, and access is restricted to authorized personnel only.
- Third-Party Services: When processing payments or providing certain services, we may share your information with trusted third-party service providers. These providers are required to adhere to strict privacy and security standards.
4. Sharing Your Information
We respect your privacy and will never sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information in the following circumstances:
- With Service Providers: We may share information with trusted service providers that assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, and email marketing providers).
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
5. Your Rights Regarding Your Information
You have the right to access, update, or delete your personal information at any time. You can also request that we limit the processing of your data or withdraw consent for certain uses of your data. To exercise your rights, please contact us.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please do not hesitate to contact us through:
- Email: familyhorseacademy@gmail.com
- Phone: 786-413-6586
- Our physical address
Thank you for trusting Family Horse Academy with your personal information. We are committed to ensuring that your privacy is protected while you enjoy our premium horse academy services in Florida.